Return Policy

  • We do not offer refunds. No Exceptions. 

  • Bianca & Briana's Boutique will gladly accept returns for unwashed, unworn, unaltered products with tags attached for store credit in the form of a gift card (you can use this store credit to purchase a new size or different style).

  • We do not hold sizes for exchanges. You must use your store credit to purchase a new size or different style. 

  • Returns must be postmarked within 14 days of the date you received your shipment. 

  • Credit will be issued via email in the form of a gift card for the price the items were purchased at.  

  • Original shipping cost will not be included in the credit. 

  • Shoes must be returned in their original shoe box. Please do not return shoes in another box or shipping bag to avoid damage. 

  • If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee. 

  • CLEARANCE, ACCESSORIES, BODYSUITS, and CAMI/BRAMI SALES ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN. The customer is responsible for this reshipping fee.